
Processing & Shipping
TRUE BEAUTE’ Extensions strives to meet a 5-7 business day processing timeframe. Most orders are delivered within 5 days of shipment with USPS. However, we cannot make any guarantee nor accept liability for extended shipping timeframes due to circumstances outside of the company’s control such as weather conditions, delays due to contingencies with the carrier, etc.
Shipping Confirmation & Tracking
Once your order is placed you will receive a shipping confirmation to the email address provided. You can track your order via the USPS link provided.
Local DMV Pickup/Delivery
We offer local DMV area pickup/delivery service. This service is available daily 8:00am – 11:00pm (based on product availability).
- Before placing order contact TBE via email or text to confirm product availability and pickup/delivery location. Once availability is confirmed, you can place your online order. *If product is not in stock, pickup/delivery service not available*
- At checkout, select “Local DMV Pickup/Delivery”
- Send your confirmation to TBE via email or text. A TBE representative will contact you to schedule your pickup.
Returns & Exchanges
All sales are FINAL! No refunds or exchanges.